SHIPPING POLICY

Last updated: [02/18/2026]

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Shipping Origins

Orders ship from:

• China
• United States

depending on product availability and destination.

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Processing Time

Processing time varies depending on whether the product is:

• Pre-order
• Limited drop
• In-stock

Processing times are shown on the product page.

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Shipping Times

Shipping times vary depending on:

• Destination
• Carrier
• Customs clearance
• Product availability

Delivery times are estimates and not guaranteed.

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Shipping Costs

Shipping costs are calculated at checkout.

Shipping cost may vary depending on:

• Destination country
• Package weight
• Package dimensions
• Carrier availability
• Shipping method selected

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Customs and Import Fees

Customers are fully responsible for:

• Import taxes
• Customs duties
• Fees

Kyomi is not responsible for customs delays or charges.

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Lost or Stolen Packages

Kyomi is not responsible for packages marked as delivered.

Customers must contact the carrier.